Consistent model for procurement processes
organising and implementing processes and procedures in the area of indirect purchasing, with a clear assignment of responsibilities.
What was achieved?
Procurement strategy for key categories
developing an approach to purchasing shop equipment and adaptation services which supported the organisation’s cost and quality goals.
Clear KPI and better cost control
defining efficiency measures which made it possible to regularly monitor targets in individual categories and to make conscious shopping decisions.
A strengthened team and better relations with suppliers
clarification of roles in the team, development of competencies, as well as more structured cooperation with key suppliers.
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Project challenges
As the organisation grew, so did the scale of indirect purchases related to shop equipment and refurbishment. The existing processes and procedures weren’t fully standardised, which made it difficult to manage purchasing categories, compare offers and build a consistent strategy for cooperation with suppliers. The company needed an experienced manager who would streamline processes, implement clear operating rules and strengthen the effectiveness of indirect purchasing categories.
Distributed processes and responsibilities
various practices in the area of purchasing equipment and adaptation services, lack of a clear division of roles in the team.
Insufficient standardisation of procedures
limited formalisation of rules for cooperation with suppliers and lack of full transparency in the areas of acceptance, document circulation and compliance with internal policies.
Limited performance metrics
lack of a consistent set of KPIs and tools for monitoring the results of purchasing categories and the effects of optimisation measures.
Targets set
Streamlining procurement processes and procedures
reviewing and organising current rules in the area of indirect procurement to ensure they are consistent, understandable and applicable in practice.
Implementation of a procurement strategy for shop equipment
defining an approach to purchasing in key categories such as equipment, furniture and display materials.
Increasing of cost transparency
setting KPIs and parameters to measure purchasing results and better control over expenditure in the area of indirect procurement.
Strengthening the team and cooperation with suppliers
streamlining the division of roles, developing team competencies and building more cooperative relationships with suppliers.
Solutions implemented
Process review and arrangement
analysing current processes and procedures in the area of indirect procurement and designing their target shape, including the segregation of duties rules.
New procedures and constant improvement
developing and implementing new purchasing procedures and mechanisms for their ongoing assessment in terms of effectiveness and application.
Digitalisation support
recommendations and actions to support greater use of digital tools and ERP systems in procurement and reporting.
Managing the database of suppliers and performance results
reviewing cooperation with suppliers, organising the portfolio, implementing supplier evaluation rules and monitoring the implementation of the procurement strategy.
Client
Redegate’s client was a newly-formed retail business. The organisation was growing very intensively, investing in new locations and modernising the acquired stores, which translated into a significant shopping volume regarding equipment and services related to adapting the points of sale.
Expert’s role and experience
Interim Indirect Procurement Manager
The expert was responsible for reorganising the indirect procurement area, including both the arrangement of processes and procedures and the implementation of a procurement strategy for categories related to shop equipment and adaptation. They managed the team’s work, worked with other departments in the organisation and with external partners, ensuring that new solutions were practical, understandable and consistently applied.
Many years of experience in indirect procurement and purchasing category management in retail and related industries.
Practical experience in developing and implementing procurement strategies, standardising processes and working with an extensive supplier base.
Experience in managing procurement teams, using data from ERP systems and developing KPIs to support business decision-making.
